What is the delivery time for samples and mass production?
Samples typically take 5-7 days, while mass production requires approximately 15-30 days depending on the order volume.
Are you a direct manufacturer?
Yes, we operate a 6,000 square meter facility with multiple fully mechanized production lines to ensure quality and efficiency.
Do you have products available in stock?
Yes, we maintain a stock of specific models that are ready for immediate shipment.
Do you offer customization via OEM and ODM services?
Absolutely. We provide comprehensive OEM and ODM services to meet your specific design and branding requirements.
Is there a sample fee, and can it be refunded?
Samples are charged initially; however, the sample fee can be fully refunded upon placement of your next mass production order.
What is the quality guarantee for your wheelchairs?
We provide a 1-year warranty. If any quality issues arise from the product itself, we offer free replacement parts and professional after-sales guidance.