Q: Are you a manufacturer or a trading company?
Answer: We are a professional manufacturer of medical equipment and wheelchairs, supported by a professional foreign trade service team.
Q: What are your payment terms?
Answer: Our process includes Quotation → PI → 30% deposit → Production → QC inspection → Balance payment → Transportation.
Q: What is your typical delivery time?
Answer: Usually, it takes 30 to 35 days after receiving the advance payment. The specific time depends on the items and order quantity.
Q: Do you test all your goods before delivery?
Answer: Yes, we conduct 100% testing on all products before delivery to ensure quality and safety.
Q: Can you produce based on samples?
Answer: Yes, we can produce according to your samples or technical drawings. We have the capability to build custom molds and fixtures.
Q: What certifications do your products hold?
Answer: Our products and quality systems are certified with ISO 9001:2015, ISO 13485:2016, CE, and UKCA.
Kidvora Chair
