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Frequently Asked Questions
Are you a manufacturer or a trade company?
We are a professional manufacturer with a dedicated foreign trade service team to ensure high-quality production and professional communication.
What are your standard packing terms?
Generally, goods are packed in standard export cartons. Customized branded packaging is available upon receipt of legal authorization letters.
What is the typical payment process?
The process follows: Quotation → Proforma Invoice (PI) → 30% Deposit → Production → QC Inspection → Balance Payment → Shipping.
What is the estimated delivery time?
Delivery usually takes 30 to 35 days after receiving the advance payment, depending on the specific items and order quantity.
Can you produce items based on samples?
Yes, we can manufacture products according to your physical samples or technical drawings, including the creation of specialized molds and fixtures.
What shipping methods are available?
We accept both air and sea freight to accommodate your timeline and budget requirements. All inquiries are typically answered within 12 hours.