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Frequently Asked Questions
Are you a manufacturer?
Yes, we are an experienced manufacturer with over 25 years of specialized wheelchair manufacturing experience.
Can I customize my products?
Absolutely. We offer comprehensive OEM and ODM services, including custom designs, logos, and specialized packaging.
Is it possible to receive samples for testing?
Yes, we can provide samples for quality evaluation. Customers are responsible for the sample and courier fees for door-to-door delivery.
What are the available payment methods?
We support multiple payment options including T/T, Western Union, and PayPal.
What is the standard delivery time?
Spot orders are typically processed within 5 days. For OEM and ODM orders, quick sampling takes approximately 15 days. Please contact sales for specific timelines.
What material is the frame made of?
The frame is constructed from high-strength magnesium alloy, ensuring the wheelchair is both lightweight (12kg) and durable.